Article 1 - Identity of the entrepreneur

Real Hair Online B.V.

Kinkerstraat 249 1053 ER Amsterdam

Amsterdamsestraatweg 254 3551 CR Utrecht

Phone number Amsterdam: 020-411 21 65 & 06 52 77 2001 10:00 to 18:00

Phone number Utrecht: 030-265 83 41 & 06 52 77 2001 10:00 to 18:00

E-mail address: info@realhaironlineshop.nl

hamber of Commerce number: 34194473

Sales tax identification number: 818318697

Information regarding online dispute resolution pursuant to Art. 14 Para. 1 of the ODR (Online Dispute Resolution Regulation):

The European Commission gives consumers the opportunity to resolve online disputes pursuant to Art. 14 Para. 1 of the ODR on one of their platforms. The platform (http://ec.europa.eu/consumers/odr) serves as a site where consumers can try to reach out-of-court settlements of disputes arising from online purchases and contracts for services.